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FREQUENTLY ASKED QUESTIONS

Do you ship overseas?

We only ship to the UK.

Currently Free Shipping applies on every order.

How long will it take to get my order?

Processing Time: Orders are handled within 1-2 business days (Monday to Friday) after being placed.
Transit Time: Once processed, shipping typically takes 4 -6 business days (Monday to Friday) for delivery within the United Kingdom.
Total Delivery Time: Please allow 5 - 8 business days from the time your order is placed to receive your purchase.

Do you ship to my country?

We excluded countries we can not ship to, from checking out. This means if you are able to check-out, we can ship to your country

What are the return rules?

We offer a 30-day return policy for all orders. If you're not satisfied, you can return your item within 30 days of delivery for a refund or exchange. Items must be unworn, unused, and in their original packaging.

To start a return, contact us at support@laylafashionuk.com or use our contact form. Once your return is approved, we’ll provide further instructions.

Return & Refund policy

Where is Layla Fashion based?

Layla Fashion is headquartered in the Netherlands, where our operations and customer service are managed. However, we exclusively serve customers in the United Kingdom, ensuring fast and reliable shipping. Our UK-focused approach allows us to provide a seamless shopping experience tailored to our UK-based customers.

Other question?

You can contact us through our support page! We will be happy to assist you.

Quality Checked Products

Not satisfied with your purchase? No worries! You have 30 days to return your item for a full refund or exchange.

Free UK delivery

Enjoy free shipping on all orders! No hidden fees, no extra costs—just effortless shopping delivered to your doorstep

Reliable

Our customer service team is here to help! Reach us Monday to Friday from 9 AM to 6 PM and Saturday from 9 AM to 1 PM. We're closed on Sundays, but we'll be back to assist you the next business day!

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ABOUT LAYLA FASHION

Layla Fashion is designed for those who embrace elegance and individuality. Our collections blend timeless style with modern ease, offering effortlessly refined pieces that move with you. Crafted from quality materials, each design is made to inspire confidence and self-expression. More than just fashion, Layla Fashion is a statement—where style meets freedom, and every piece empowers you to be your best.

WEAR WHAT MOVES YOU.

ADDRESS: Oosterstraat 64, Stadskanaal, Groningen, 9502EE, Netherlands

Email: support@laylafashionuk.com
Phone support: +31850604762
Monday - Friday: 9 AM - 6 PM
Saturday: 9 AM - 1 PM

Company name: DDM Global Commerce
Trade name: Layla Fashion UK
Company registration number: 91739047
VAT-registration number: NL004911959B95
Registered Business Address: Oosterstraat 64, Stadskanaal, Groningen, 9502EE, Netherlands

© 2025 Layla Fashion UK. | All rights reserved.